BBB Serving the Pacific Southwest
1010 E. Missouri Ave.
Phoenix, AZ 85014
Phone: (602) 264-1721
Text the word: ARIZONABBB To: 72727
Hours of OperationMonday to Friday: 8:00am - 4:30pm
Saturday to Sunday: Closed
BBB’s mission is to be the leader in advancing marketplace trust. We do this by
- Setting standards for marketplace trust
- Encouraging and supporting best practices by engaging with and educating consumers and businesses
- Celebrating marketplace role models
- Calling out and addressing substandard marketplace behavior
- Creating a community of trustworthy businesses and charities
BBB sees trust as a function of two primary factors – integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business’s track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner.